This is about how the Integration service sends Emails when workflows gets suspended. We can
configure the workflow to send emails when it gets suspended due to some reason
or the other. Once the user is notified through Email they can check the reason
for suspension and recover the workflow. If some other task fails while the
Integration Service is suspending the actual workflow, we won’t get the
suspension email again. The Integration Service suspends the parent workflow when
the status of the worklet is “Suspended” or “Suspending
Steps to configure the Suspension email
Before configuring the
workflow create a reusable Email task
in the folder
- Open the Workflow Designer
- Select the Workflow and then Workflow properties
- You can see General tab, select Suspend on Error
- Then click the Browse Emails button to select a reusable Email task.
- Choose the reusable Email task and save the workflow.
Note : You can also use service, service
process, workflow, and worklet variables in the email user name, subject, and
text. For example, you can use the service variable $PMSuccessEmailUser or $PMFailureEmailUser
for the email recipient
i did suspension setting in workflow as mention but didn't get any alert.
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